My take on this is that giving their players the bonus dollars will put bet21.com into too big a hole right now, and that's why the topic is being avoided. They could easily be looking at $25,000 or more in bonus dollars owed. They've continously lost money on most of their tournaments, since they never got to the break-even point with them. They fail to let their players know about new developments, tournament payouts, etc. Their marketing is non-existent. I know it's been said here before, but a simple blast email to their players, when they create new "guarantee" tournaments, for example, would go a long way.