bet21 may review (fingers crossed) these non-random seat assignments
After playing in nine sit-n-gos on Wednesday, and always getting seat 1 or 4 (as has been happening in SNGs for the last two weeks), I sent bet21 customer service the following email:
This is about BLACKJACK and NOT poker, so please understand where I'm coming from. Since the last software update (about two weeks ago), it seems as if the seating at the BLACKJACK tables is no longer fully random. In about 90% of the cases -- and in all Sit-N-Gos, I either get seat 1 or seat 4. Other players have commented on an online forum that the same is happening to them -- either seat 1-4, or always 5-6, or another two-seat combination. One player did a study and in over 60 Sit-n-Gos, never got seat 7. I have not gotten seat 7 either in two weeks.
In tournaments, I do sometimes get seats other than 1 & 4, but it still doesn't seem totally random anymore.
Getting seat 1 is a huge disadvantage. Players who are now getting seats 5, 6 or 7 all the time are at a huge advantage.
It would be greatly appreciated if you could look into this, or check with the people who provide your software updates.
Thank you!
- Ted
Lo and behold, they just responded with the following:
Thank you for contacting us.
Please be advised that players are placed into a seat randomly by the system.
However, we understand your concern; therefore, we are going to forward your email to the proper department for further review.
Please do not hesitate to contact us back if you require further assistance or additional information.
Best regards,
Stuart
Customer Support